I have just returned from a fun, interesting, physically and mentally exhausting trip from Outward Bound Singapore (OBS). Having signed a verbal Non-Disclosure Agreement (NDA) with the instructors, I cannot really divulge the exact things that happened there, however here are the lessons in life and business that I have learnt:
1. Always expect the unexpected
We can never dictate when changes will happen, or whether they are positive or negative ones. During the OBS course,we were given a series of events that caught everyone off-guard. How does one cope with unexpected changes when they happen?
- Have a supportive team or network
You will never know when you are caught in a sea of unexpected changes. Being alone in such a place can be a terrifying experience. This is when having a supportive team or a strong network of family, friends, colleagues and other business people proves vital. It is true that most of their time, they maybe too busy working and managing their own lives.
Hence it is always important to remember to stay in touch. This can be in the form of meeting up for lunches, emailing or MSN-ing each other, attending some business seminars together or hanging out as activity partners. Golf anyone?
- Cultivate a positive attitude and embrace change
It is always much easier to complain about changes than to do something about it. After all, it takes little effort to complain about changes, the real effort comes in overcoming the inertia and doing something about those changes.To me, there are several techniques that I have used:
- Cultivate a light-hearted approach to life and have a good laugh about it.
- Break down a complex problem into several smaller ones and deal with each one individually.
- Always be a fighter and deal with problems in a proactive, calm and controlled manner.
- Always have a contingency plan
- For the self, buy personal insurance (life and travel insurance).
- For the company, if the cost is feasible, buy corporate insurance.
- At your company, have a basic Business Continuty Planning (BCP) in place. At a very minimal, make sure that your company's data is properly backed up using either a RAID array or a backup software; always document your own work and make sure that your colleagues do the same.
2. "TEAM - Together Everyone Achieves More"
The above quote comes from Jason, one of my TIP course mates. With teamwork, what can be achieved in a team is greater than the sum of the efforts of individuals. The various activities at OBS has brought this point home. However, you may have a team but not teamwork. The important thing is to get everyone to agree on the objective, and help each other in getting there.
However, Jason did bring up a succinct point: that it is very easy to have teamwork for a short period of time, but later on, it is inevitable that differing goals and personal agendas would end up disrupting the teamwork.
It is true that no team can stay focused together for eternity (see point 1. above). When your teammate or colleague's objectives or goals differ from the common objective, it will be time to either re-align his or her objectives via a frank one-to-one talk; or else bid adieu (on friendly terms, of course).
3. Ingenuity springs from perseverance and perspiration
"Genius is one per cent inspiration and ninety-nine per cent perspiration." - Thomas Alva Edison
In this day and age where "creativity" and "thinking out of the box" have become buzzwords, it is easy to neglect the importance of good old fashioned hard-work and determination.
At one of the obstacles in OBS, our team did not figure out a way to overcome it before attempting it. We went ahead and tried many different ways of overcoming it. One-quarter of the way through, we harboured thoughts of giving up since we were expending our energies and getting really tired. Nonetheless, through sheer determination, we kept going at it. It was in the midst of endless trying and experimentation, that inspiration suddenly struck, and we made it all the way through.
What this means is that there can be no substitutes for hard work, no matter how smart or strong you are. In the midst of the struggles, you may never know how close to success you really are.
4. The value of experience
After successfully clearing the obstacle, it became much easier for subsequent teams to clear the obstacle. This is because we had gained the knowledge of clearing the obstacle by doing it, and shared it with the rest of our teammates.
In a corporate environment, having an open culture of trust that promotes sharing of information and experiences, will make it a much more innovative and productive environment.
5. Never stop innovating; innovation always involves risks
At one of the events, we were the last team and a far way off from the leading team. Dale, another one of my course mates, then suggested a shorter and more direct route that no other team was taking. After some discussion, we realized that we did not have much to lose anyway and decided to take the risk. As it turned out, it turned out to be a brilliant move and we ended up being the first team.
What this shows is that innovation is potentially very rewarding and always involves a certain amount of risk. This is because either few people or no one has even been down this path. Just because almost everyone is doing things a certain way, does not mean that it is the best way.
In summary, OBS has certainly helped us the TIP students to foster bonds, and to challenge us mentally and physically. We have learnt not only many physical skills but many valuable lessons as well.
Many thanks to our OBS instructors: Kevin, Louis and Jon. All of them are fit, nice people and not bad-looking too. If any ladies out there are interested for a date with them, feel free to drop me a line. 
Likewise, many thanks to the NTC and NTU Ventures staff: Wilson, Peiling and Susan for their help and support during the course. Of course, last but not least: a big thank you to all my TIP course mates for being such friendly, fun, nice and helpful people to be around.
Thank you all for the hard work.